Terms of Service
- Effective date: April 10, 2026
- Company: Zoonk Tecnologia e Educação Ltda
- Jurisdiction: Brasília (DF), Brazil
1. Agreement
By using Zoonk, you agree to these Terms of Service. If you don’t agree, please don’t use Zoonk.
2. Who can use Zoonk
- You must be at least 13 years old.
- Your account must be personal and accurate.
- You are responsible for keeping your account secure.
3. Plans and payments
- Zoonk offers a free plan with limits, paid subscriptions, and individual course purchases.
- Subscriptions renew automatically until canceled.
- You can cancel at any time through our website, the App Store, or the Play Store.
- We may provide refunds at our discretion.
- "Unlimited" plans are subject to a fair-usage policy. This means unlimited personal, human use—not automated access, bots, or any means to bypass rate limits.
4. Content on Zoonk
- Zoonk uses AI to generate content. It may contain mistakes.
- Content is for educational purposes only, not professional advice.
- Users may upload content. By doing so, you give Zoonk the right to use it (including for AI training).
- You must not upload or share:
- Illegal, discriminatory, hateful, or harassing content.
- Religious or political promotion.
- Inappropriate language, violent or graphic content.
- Pornographic or sexual material.
- Content about drugs or other harmful substances.
- Content that infringes on copyrights or intellectual property.
4.1. Pages
- Users can create pages representing brands, businesses, communities, etc.
- Unless verified, pages are considered community pages that anyone can contribute to.
- Verified pages (a paid feature) can restrict contributions and designate official administrators and editors.
- Brands or organizations may claim ownership of their related pages by providing proof of identity or authorization.
- When a claim is approved, control of the page will be transferred to the verified representative, and previous admins may lose access.
- Zoonk reserves the right to approve or deny claims and verification requests at its discretion.
- Community members may create and contribute to pages about brands or organizations they do not own, provided it is for educational or instructional purposes and does not harm or misrepresent the brand. These contributors may lose access if the brand later claims and verifies the page.
5. Acceptable use
You may not use Zoonk to:
- Spam, abuse, or disrupt the service.
- Harm others or violate laws.
- Misuse payments (for example, disputing charges instead of asking for a refund).
- Use bots, scripts, automation tools, or any non-human means to access the service or generate content.
- Circumvent, disable, or interfere with usage limits, rate limiting, or other technical restrictions.
- Access the service through unauthorized third-party applications or tools.
- Scrape, crawl, or collect data from Zoonk through automated means.
- Share account credentials or access tokens with others or automated systems.
- Exploit free trials, promotional offers, or subscription tiers through automated account creation.
We may suspend or delete your account at our discretion if you break these rules.
6. Privacy
Our Privacy Policy explains how we handle your data.
7. Ending your account and content
- You can delete your account at any time by contacting us at hello@zoonk.com.
- If you delete content, or if we remove it, that content may be unpublished or deleted so it no longer appears in normal product surfaces.
- Removing content from Zoonk does not always mean every related internal record is instantly erased.
- We may keep limited records when needed for legal compliance, billing, tax, fraud prevention, security, abuse prevention, backups, dispute resolution, or preserving learning history and platform integrity.
- We may suspend or terminate accounts at our discretion, especially for rule violations or abusive behavior.
8. Disclaimers and limitations
- Zoonk is provided “as is,” without guarantees.
- We are not liable for errors, interruptions, or losses caused by using the service.
- Our liability is limited to the maximum extent permitted by Brazilian law.
9. Governing law
These terms are governed by the laws of Brazil. Any disputes must be handled in the courts of Brasília (DF), Brazil.
10. Changes
We may update these terms from time to time. If we make significant changes, we’ll notify you through the app or our website.