Privacy Policy
- Effective date: April 10, 2026
- Company: Zoonk Tecnologia e Educação Ltda
- Contact: hello@zoonk.com
1. Information we collect
When you use Zoonk, we collect:
- Email, name, profile picture, IP address, country, language, browser, and OS.
- Date of birth if needed for age verification.
- Payment details through Stripe, App Store, or Play Store.
- Usage data like lessons completed, answers, time spent, and device info.
- Optional interests and preferences you share.
2. How we use this information
- To run Zoonk and personalize your learning.
- To store your progress and answers.
- To improve our AI services (we may use your activity data and user-generated content).
- To process payments.
- To keep the platform safe and secure.
3. Sharing data
- We use Vercel Analytics for anonymous usage data.
- We send anonymized learning data to AI providers such as Vercel, OpenAI, Microsoft, Google, and Anthropic.
- We share personal data with payment providers (like Stripe) for billing only.
- We never sell or rent your data.
4. Account and data deletion
- You can request account deletion by emailing hello@zoonk.com.
- When your account is deleted, you will lose access to it.
- We delete or anonymize personal data when we no longer need it.
- Some information may be kept for a limited time when required for legal, billing, tax, fraud prevention, security, abuse prevention, backup, or dispute resolution purposes.
- Content or learning records may be removed from normal product surfaces before every related internal record is erased.
- We may keep historical learning records or aggregated analytics when they no longer directly identify you.
5. Children
- Zoonk is for users 13 and older.
- We do not knowingly collect data from children under 13.
- Accounts created by users under 13 will be deleted and blocked.
6. Security
We use reasonable measures to protect your data, but no system is 100% secure.
7. Changes
We may update this policy. If we make important changes, we’ll notify you in-app or by email.