Course page Home page Home page CoursesNew course

Conflict management and negotiation: Management course | Zoonk

15. Conflict management and negotiation

Builds skill in identifying conflict sources, choosing response styles, bargaining, mediation, and reaching durable agreements. Learners prepare and conduct a negotiation using interests, alternatives, and objective criteria.

Create this chapter

This chapter is part of the course, but it hasn't been created yet. Create it to see all of its lessons.

Create chapterNBack to courseEsc