How an online order moves from click to delivery Practice 2 | Zoonk

How an online order moves from click to delivery Practice 2 | Zoonk

2Lesson 2 of 36

Practice

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Close view of an e-commerce launch desk. A laptop shows a sales dashboard for “Trail Hoodie” with many carts and zero completed orders. A customer chat bubble says, “Why can’t I buy the green one?” A half-full coffee mug sits beside a sticky note that says “promo live.”

Launch snag

I’m helping Maya watch a hoodie launch. The promo email is live, carts are filling, and the first customer chat says, “why won’t it let me buy the green one?” Not ideal before coffee.